LEAD COORDINATOR / SALON MANAGER
WHO WE ARE
At The Lash Lounge, we set the standard for luxury lash and beauty services with over 100 locations nationwide. Our salons are more than just a place to enhance beauty—they're a sanctuary for self-care, confidence, and top-tier service. We offer a complete menu including lash extensions, lifts, tinting, threading, and more—all performed with an unwavering commitment to health, safety, and guest care.
WHO WE'RE LOOKING FOR: LEAD COORDINATOR / SALON MANAGER
We’re seeking a dynamic, experienced, and customer-obsessed Lead Coordinator to guide our front desk operations and team. This is a leadership role where you’ll set the tone for the entire guest experience, drive performance, and ensure every client leaves feeling beautiful, confident, and taken care of.
This role is ideal for someone who thrives in a fast-paced, high-end service environment and has a passion for coaching teams, hitting goals, and delivering white-glove customer care.
And the perks?
- Monthly bonuses based on performance
- Commission on membership and retail sales
- Opportunities for leadership growth within a nationally recognized brand
If you're ready to be the go-to leader who elevates the guest experience while empowering a high-performing team—we want you on our side.
YOUR RESPONSIBILITIES WILL INCLUDE:
- Leading the front desk team with energy, professionalism, and positivity
- Driving membership and retail sales through effective coaching and personal example
- Managing appointment scheduling, guest communication, and front desk operations
- Creating a welcoming, luxurious atmosphere for every guest
- Handling inventory, daily operations, and reporting
- Collaborating with the owner and lash artists to ensure a cohesive, high-performing salon
SKILLS & QUALIFICATIONS:
- 2+ years in customer service or sales, with supervisory or team lead experience preferred
- Proven ability to hit and exceed sales targets
- Confidence in resolving guest concerns with grace and professionalism
- Strong communication, multitasking, and organizational skills
- Ability to inspire and lead a team by example
- Weekend and evening availability required
- Experience with MindBody Software a huge plus!
WHY JOIN OUR TEAM?
- Competitive hourly wage + sales commissions + monthly performance bonuses
- Leadership growth opportunities within a national brand
- Supportive team culture focused on empowerment and excellence
- A workplace that values both beauty and exceptional guest experiences
At The Lash Lounge, we don’t just transform lashes—we transform lives by giving our guests and team members the confidence to shine. If you're a passionate, people-first leader ready to take charge, apply now and help us elevate the beauty industry, one guest at a time.
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
